Language access infrastructure for health systems

Embedded across workflows. Governed for clinical use. Designed to scale across sites

The challenge health systems face

Across hospitals, clinics, and community settings, health systems must manage:

Growing language diversity

Interpreter shortages & delays

Inconsistent patient understanding

Increasing operational complexity

Heightening regulatory scrutiny

At the same time, language services programs are difficult to improve:

Dependent on coordination & availability

Disconnected from clinical workflows

Difficult to govern consistently across sites

Hard to scale without adding cost or risk

How Diya fits

Diya is designed to augment existing health system language services programs

Immediate access during routine, high-volume encounters
Reduce delays & workarounds in time-sensitive care
Extend language access beyond in-person encounters
Standardize communication across departments & settings

Enabling the outcomes health systems are measured on

One platform. Three outcomes that matter at scale

Access

Patients need timely access to care — and clinicians need immediate access to communication support.

Diya enables:

Zero-wait interpretation embedded in clinical workflows

Multilingual communication during visits, after discharge, & between appointments

Language access across inpatient, outpatient, emergency, & community care

Access improves when communication is available the moment care happens.

Experience

Understanding drives experience — for both patients and clinicians.

Diya supports:

Clear explanations during clinical encounters

Multilingual discharge instructions & follow-ups

Structured forms & education designed for comprehension

Secure engagement with families & caregivers

Clinicians spend less time re-explaining. Patients feel informed, respected, and confident.

Cost

Communication breakdowns create hidden costs. By embedding communication directly into workflows with a single governed platform, health systems reduce friction.

Diya helps:

Reduce visit delays & increase clinical throughput

Decrease rework & clarification calls

Minimize manual coordination across tools & vendors

Improve efficient use of staff and interpreter resources

Cost impact is driven by workflow efficiency and consolidation.

95%

Reduction in interpreter wait times

4.5/5

Average staff satisfaction rating

1/3

the cost of traditional services

Healthcare-grade by design

Diya is built for the realities of health system deployment

Embedded directly into any major EHR

Centralized governance with local flexibility

Clear auditability & reporting

Healthcare data protection & AI governance

Governed by Diya Safe AI

Deployed in live clinical settings acrossU.S. health systems & U.K NHS Trusts

Inpatient
Outpatient
Emergency
Community

Designed to grow with your system

Most organizations start with interpretation.

Then, expand naturally

How Health Systems Evaluate Diya

1

Working session to align on fit

2

Defined pilot framework with success criteria

3

Evidence-based decisions about expansion

Explore how Diya supports access, experience, and cost outcomes across your health system

Contact Us

Book a working session with the Diya team