Trust, built into the platform

Healthcare communication demands more than speed and accuracy. It requires governance, safety, and accountability

Diya Safe AI

The AI governance framework that underpins every Diya interaction

The trust layer that ensures communication can scale across care settings without introducing risk

Why governance matters in healthcare communication

Language support in healthcare is no longer occasional or peripheral. It's continuous, distributed, and embedded across care

Governance is what allows healthcare communication to move from

workaround

infrastructure

Without a clear governance model:

Communication happens outside clinical systems

Visibility & auditability are lost

Risk is managed informally, if at all

Trust erodes — internally & with patients

Governance by design, not afterthought

Diya Safe AI™ is not a feature layer.

It's embedded into the platform architecture

Every platform interaction runs through the same AI governance controls — regardless of language, care setting, EHR integration, or patient population

Interpretation

Translation

Diya Forms™

CareHub™

What Diya Safe AI™ provides

Clinical-grade safeguards

Built-in controls designed for regulated clinical environments. Supports quality review & escalation workflows when needed

Auditability & visibility

+

Clear records of communication activity support operational oversight, quality review, & compliance requirements

Secure handling of patient data

+

Data protection is enforced at the platform level, aligned with healthcare standards

Consistency at scale

+

As usage expands across departments & sites, governance remains uniform — without reliance on local workarounds

Operationalizing Diya Safe AI™ in practice

Infrastructure

Secure cloud infrastructure with tenant isolation & centralized key management

Model Governance

AI models are validated & version-controlled. Client data is not used for training

Human Oversight

Human-in-the-loop review applied to critical workflows or upon request

Bias Monitoring

Bias audits, fairness evaluations, & monitoring for drift over time

Incident Response

Documented workflows support detection, containment, & client notification

Designed for regulated healthcare systems

Diya Safe AI™ aligns with the expectations of large health systems, including:

Healthcare data protection & privacy requirements

Enterprise security & IT reviews

Clinical risk management processes

Centralized governance with local operational flexibility

What gets governed on every interaction

Interaction metadata

Dates, timestamps, languages

Role-based access controls

System & configuration activity audit logs

Quality & safety signals

Incident review & escalation records

Deployed in environments where governance expectations are high & scrutiny is constant

U.S. Health Systems
UK NHS Trusts

Healthcare-grade security & privacy

Aligns with major healthcare and data protection frameworks

HIPAA

U.S.

GDPR

EU & UK

PIPEDA

Canada

Privacy by design. Security by default. Embedded at the platform level

Governance that accelerates adoption

Strong governance doesn't slow adoption — it enables it. Diya Safe AI™ moves cautious pilots to confident, system-wide communication

Reduce repeat approval processes across services
New workflows can be activated without reintroducing risk
Expansion doesn't require renegotiating trust

Reduces:

Fragmented oversight across vendors

Uneven risk management

Repeated security & compliance reviews

Learn how built-in AI governance enables safe, scalable patient communication

Contact Us

Explore how Diya Safe AI™ supports your health system