Healthcare-Grade AI Language Access™

AI interpretation by phone.

$0.20per minute

Immediate spoken interpretation. Lower costs for everyday conversations.

Staff and patients speak naturally. Diya interprets both directions aloud, using the phones your team already has.

Languages: Start with Spanish. Confirm additional commonly requested languages for your scope. See language coverage

  • No IT integration needed
  • No new app
  • No clinical workflow changes
See your savings
Illustrative scene of a healthcare receptionist speaking with a patient on an ordinary office telephone

Built around healthcare safeguards

Language-specific quality evidence

Your choice of human interpreters

A familiar way to work

AI for everyday conversations. Human expertise whenever you need it.

1. Dial one number
2. Select a language
3. Speak naturally

One conversation. Two languages. Real voices.

Healthcare staffSpeaks English
Diya AIInterprets aloud, both ways
PatientSpeaks Spanish

Two people speaking. One real-time conversation. English and Spanish shown as an example.

Your existing human interpreter service stays in place.

Keep the human interpreter service you already trust.

Use Diya AI for the calls you choose. Your existing human interpreter service remains available for conversations better served by a person.

Human expertise on demand

Need a human? Press 0.We configure the connection to your existing human interpreter service during setup.
By phone: Dial Diya's number.Optional QR or browser link: Open Diya on a device; tap Human for the human service.

Language coverage

The languages your patients speak. The confidence your team needs.

Spanish is our established starting language. For additional high-volume languages, Diya confirms readiness, quality evidence, and limitations for the conversations you intend to support.

How language confirmation works

  1. 1Identify your starting scope.Share your high-volume languages and intended conversations.
  2. 2Confirm language readiness.Diya provides quality evidence and limitations for that scope.

Transparent economics

Lower the cost of routine interpretation. See your savings.

Use your monthly minutes, current rate and the share of conversations handled by Diya AI to see the difference at $0.20 per minute.

Example figures — replace with yours

min / month
$per minute

Illustrative estimate: AI minutes at $0.20; remaining human minutes at your current rate. Actual savings depend on your language mix, selected calls and agreed terms.

Estimated monthly savings

$4,800

$57,600 estimated annual difference

12,000AI minutes
18,000Human minutes
$0.20AI rate / min
AI minutesHuman minutes

AI minutes are priced separately from your human interpreter service. See billing details in the questions below.

Built for healthcare

A good AI conversation isn't enough for healthcare.

Diya brings healthcare-specific safeguards to AI interpretation: language quality evidence, patient-information protection and clear accountability.

The conversation is visible. The safeguards behind it should be, too.

Diya's platform and documentation have been shaped by detailed governance, security and IT scrutiny at U.S. health systems and the UK NHS.

Explore Diya Safe AI™ governance
01

Know where AI is ready

Language-specific quality evidence and documented deployment scope, based on the patients you serve.

02

Protect patient information

Microsoft Azure infrastructure, transient audio handling, data-purge controls and documented security answers.

03

Know who's accountable

Human escalation, service commitments, incident responsibilities and healthcare governance review.

Keep your options open. Compare human interpreter services without disrupting your current one.

Costs, language needs and wait times change. Diya can remain your AI entry point while you evaluate approved human-provider alternatives. This interactive example shows one configured destination per escalation.

One entry pointDiya AI

Phone interpretation

Need a human? Press 0.
Selected human serviceYour current provider

Keep the trusted relationship you already have.

Try the routing example: Select a provider to see where one human call goes.

Illustrative options. Your incumbent remains available while you evaluate alternatives.

Where teams begin

Start with the calls your team already makes.

Incoming calls, outreach and reception: put Diya into familiar conversations without changing the way your team communicates.

01 · Incoming calls

Understand the patient's question

A patient calls about an appointment or office hours. Staff add Diya to the call and respond through spoken interpretation.

02 · Outgoing calls

Reach patients in their language

Staff call with a reminder or follow-up and add Diya to the conversation. Everyone continues speaking naturally.

03 · At reception

Help someone standing in front of you

Staff use a familiar phone on speaker, or optional QR access on a device, to communicate with a patient at the desk.

Start with a clear set of calls, then expand as your team gains confidence.

Straight answers

What else would you want to know?

Which languages does Diya cover?

Spanish is our established starting language. Our phone tryout also includes Mandarin, Vietnamese, Arabic, Filipino, French, Hindi, Korean, Portuguese and Russian. For customer deployments, we confirm language quality and readiness for the conversations your team needs to support. Your existing human interpreter service remains available for other languages.

Do staff and patients speak naturally?

Yes. Diya provides real-time, two-way spoken interpretation. People talk and hear the interpretation aloud.

Do staff need to install anything or change their clinical workflow?

No. Staff use their existing phones to call Diya instead of their current interpreter number. No app, software installation or IT integration is needed. Optional browser or QR access is also available.

What happens when we need a human interpreter?

Your existing human interpreter service stays in place. During setup, we configure the connection to your human provider. Once configured, staff can press 0 during a Diya phone call to reach that service. With optional browser or QR access, they can select Human on screen.

How does the $0.20 pricing work?

Diya AI interpretation costs $0.20 per minute. You continue paying your human interpreter provider under your existing arrangement for the calls they handle. We'll confirm billing details and any additional terms before you begin service.

Does Diya work on speakerphones?

Yes. Staff can use a familiar phone on speaker for an in-person conversation. You should hear the experience using the actual devices and conditions in which your team will use it.

How are privacy and clinical oversight addressed?

Diya is built around healthcare-specific safeguards, including Microsoft Azure infrastructure, transient audio handling, data-purge controls, language-specific quality review and human escalation. We provide security and governance documentation for your organization's review.

Are there terms or an evaluation period?

You can request a short phone tryout to experience Diya firsthand. For organizational use, we'll confirm the evaluation scope, service terms and any commercial arrangements together.

Experience the difference

Hear Diya interpret. See what it saves.

Try a real voice conversation, check language coverage, and estimate what $0.20 per minute means for your organization.

See your savings

Contact Us

Explore AI interpretation by phone for your organization