01 · Incoming calls
Understand the patient's question
A patient calls about an appointment or office hours. Staff add Diya to the call and respond through spoken interpretation.
Healthcare-Grade AI Language Access™
$0.20per minute
Immediate spoken interpretation. Lower costs for everyday conversations.
Staff and patients speak naturally. Diya interprets both directions aloud, using the phones your team already has.
Languages: Start with Spanish. Confirm additional commonly requested languages for your scope. See language coverage


Built around healthcare safeguards
Language-specific quality evidence
Your choice of human interpreters
A familiar way to work
Two people speaking. One real-time conversation. English and Spanish shown as an example.
Your existing human interpreter service stays in place.
Use Diya AI for the calls you choose. Your existing human interpreter service remains available for conversations better served by a person.
Human expertise on demand
Need a human? Press 0.We configure the connection to your existing human interpreter service during setup.Language coverage
Spanish is our established starting language. For additional high-volume languages, Diya confirms readiness, quality evidence, and limitations for the conversations you intend to support.
Transparent economics
Use your monthly minutes, current rate and the share of conversations handled by Diya AI to see the difference at $0.20 per minute.
Example figures — replace with yours
Illustrative estimate: AI minutes at $0.20; remaining human minutes at your current rate. Actual savings depend on your language mix, selected calls and agreed terms.
Estimated monthly savings
$4,800
$57,600 estimated annual difference
AI minutes are priced separately from your human interpreter service. See billing details in the questions below.
Built for healthcare
Diya brings healthcare-specific safeguards to AI interpretation: language quality evidence, patient-information protection and clear accountability.
The conversation is visible. The safeguards behind it should be, too.
Diya's platform and documentation have been shaped by detailed governance, security and IT scrutiny at U.S. health systems and the UK NHS.
Explore Diya Safe AI™ governanceLanguage-specific quality evidence and documented deployment scope, based on the patients you serve.
Microsoft Azure infrastructure, transient audio handling, data-purge controls and documented security answers.
Human escalation, service commitments, incident responsibilities and healthcare governance review.
Costs, language needs and wait times change. Diya can remain your AI entry point while you evaluate approved human-provider alternatives. This interactive example shows one configured destination per escalation.
Phone interpretation
Keep the trusted relationship you already have.
Try the routing example: Select a provider to see where one human call goes.
Illustrative options. Your incumbent remains available while you evaluate alternatives.
Where teams begin
Incoming calls, outreach and reception: put Diya into familiar conversations without changing the way your team communicates.
01 · Incoming calls
A patient calls about an appointment or office hours. Staff add Diya to the call and respond through spoken interpretation.
02 · Outgoing calls
Staff call with a reminder or follow-up and add Diya to the conversation. Everyone continues speaking naturally.
03 · At reception
Staff use a familiar phone on speaker, or optional QR access on a device, to communicate with a patient at the desk.
Start with a clear set of calls, then expand as your team gains confidence.
Straight answers
Spanish is our established starting language. Our phone tryout also includes Mandarin, Vietnamese, Arabic, Filipino, French, Hindi, Korean, Portuguese and Russian. For customer deployments, we confirm language quality and readiness for the conversations your team needs to support. Your existing human interpreter service remains available for other languages.
Yes. Diya provides real-time, two-way spoken interpretation. People talk and hear the interpretation aloud.
No. Staff use their existing phones to call Diya instead of their current interpreter number. No app, software installation or IT integration is needed. Optional browser or QR access is also available.
Your existing human interpreter service stays in place. During setup, we configure the connection to your human provider. Once configured, staff can press 0 during a Diya phone call to reach that service. With optional browser or QR access, they can select Human on screen.
Diya AI interpretation costs $0.20 per minute. You continue paying your human interpreter provider under your existing arrangement for the calls they handle. We'll confirm billing details and any additional terms before you begin service.
Yes. Staff can use a familiar phone on speaker for an in-person conversation. You should hear the experience using the actual devices and conditions in which your team will use it.
Diya is built around healthcare-specific safeguards, including Microsoft Azure infrastructure, transient audio handling, data-purge controls, language-specific quality review and human escalation. We provide security and governance documentation for your organization's review.
You can request a short phone tryout to experience Diya firsthand. For organizational use, we'll confirm the evaluation scope, service terms and any commercial arrangements together.
Experience the difference
Try a real voice conversation, check language coverage, and estimate what $0.20 per minute means for your organization.
Explore AI interpretation by phone for your organization